The difference is in the detail…
Never heard of Avenista?
Never heard of Avenista®? Well, perhaps you can be forgiven. In the stampede towards basic, web-based restaurant booking systems in recent years, some restaurateurs may have overlooked our service, attracted instead by the fanfares of big-booking operators. But one size does not fit all and having experienced high running costs or poor service delivery, an increasing number of restaurant owners have started to look elsewhere. What they found in Avenista® is an intelligent, intuitive restaurant system with everything they need and more, all available for a fraction of their existing costs.
Avenista® focuses on the details. We have developed a system that has been built around features restaurants actively need - we know this because they have asked for them! From pre-payments and deposits, to flexible, variable floor plans and email templates, Avenista® constantly moulds itself into your preferred way of working. It’s restaurant booking system that scales with your business and ensures you can focus on the important things that will help you succeed.
10,000,000
Covers
Avenista® processes over 10 million covers every year for customers all over the world.
Custom Booking Widgets.
With Avenista®, not only do you get a standard booking widget that can be placed onto your website, but you can have as many variations of the widget as you want.
You can use it on your social media channels, or for special events. These links allow you to filter diners into specific dates, times and cover limits and even change deposit amounts or charge basis.
Widgets can also be customised to suit your branding. So whether you need a darker theme, something lighter, or you want a design for a fully white label model, Avenista® gives you total control.
12
Countries
Avenista® is truly international software, assisting restaurants, hotels and cruise ships all over the world, providing them with an unbeatable service and bulletproof reliability.
Made for busy restaurants of all sizes.
Avenista® is specifically designed for busy restaurants. We’ve given users two different views to help separate and analyse information about their sessions and diners. The timeline view shows the table turns across each session, detailing how long the diner has before the next turnover. It also shows you whether the diner is currently waiting, which course they have been served and whether they’re in-front, behind or perfectly timed to finish on schedule.
If you prefer a more visual outlook, our 3D table plan offers a class leading, informative view that shows your tables, their positioning inside the restaurant and the number of reservations placed on each one. This view is fully customised to replicate your restaurant’s table layout, which means that no two systems are alike, and your Avenista® system has its own personal stamp!
20
Years
Avenista® has been developing restaurant systems for over 20 years. Our table booking software was one of the first to market and we have been building on the success of our innovative solution ever since.
Centralised databases for groups.
Operate your Avenista® restaurant software with a centralised database that enables you to utilise cross-site reporting, centralised database building and multi-site marketing. Group administrators are able to quickly flick between multiple sites, manage individual setups and create reservations all from a single window.
Unlimited sites under a single database
Cross-site reporting
Consolidation of diners
View group VIP customers
Track frequent customers across the group
Centralised reservations
Cross-site marketing
Pre-payments & deposits.
No-shows are the bane of the restaurant sector, and if business is slow it can create even more problems. At Avenista® we know how much it can affect you and have given you the tools to reduce the revenue losses that come from no-shows.
You have two different options for payments. One is a standard up-front deposit. This will charge the customer’s card straight away at point of booking and the funds will be deposited by our payment provider Stripe into a nominated bank account of choice within 7 days.
The second option is Card-as-Security, where Avenista will acquire and store the customer’s card details using PCI and SCA-compliant procedures. Should the customer not show up, you have the option to retrospectively charge the card used to make the booking. This allows you to combat lost revenue and ensure revenue is not lost due to no-shows.
There are other tools Avenista® can deploy to warn your staff of diners that may become potential no-shows, including ‘cancel’ and ‘confirm’ links in confirmation emails, as well as sending automatic reminders by email and SMS. Avenista® will keep track of diners who didn’t re-confirm so you can re-book their tables at your discretion.
Features a plenty.
Booking Control.
Quickly and easily change and set limits and move tables to tailor each session to achieve the maximum yield.
Custom Layouts.
Create variation plans to alter the layout of your restaurant for different circumstances, whether it’s for Valentine’s Day, Christmas dinner, or any other occasion.
Online Bookings.
Take bookings from any site, any time. With multiple different booking widgets for different channels you can report where reservations are coming from as well as customising your settings for each individual link.
Manage Turnarounds.
Alter turnaround templates for different sessions of the week or even different times of the day. Our restaurant system is fully customisable to help you achieve the most efficient operation possible.
Online Waitlisting.
Allow customers to add themselves to your waitlist when the restaurant is extremely busy. This ensures you never simply turn away customers and allows you to fill no-show reservations.
Enhance Customer Service.
Record diner preferences such as favourite wines, desserts or even their favourite table. Every time they book this can be brought to your attention, enhancing your customer service and improving their experience.
Social Media Bookings.
Take reservations directly from your social media pages and report on which channel your bookings are coming from to help you create effective social media booking campaigns.
Fast 2-Click Walk-ins.
We’ve streamlined our walk-in feature to reduce the amount of clicks, and more importantly the time it takes to seat a walk-in diner. With just two clicks of a button you can seat your customer, allowing fast and accurate table placement.
Automatic Feedback Requests.
We give you the ability to send automatic feedback requests helping you build up a strong review base on any platform of your choice.
